Volume 2, Issue 1, March 2018, Page: 8-14
An Evaluation of Implementation of Quality Management System ISO 9001:2008 on Contractor for Six Senses Uluwatu Villa Resort Bali Project
Dewa Ketut Sudarsana, Civil Enginering Department, Faculty of Engineering, Udayana University, Bali, Indonesia
Putu Ari Sanjaya, Civil Enginering Department, Faculty of Engineering, Udayana University, Bali, Indonesia
Made Mahat Budhi Adnyana, Civil Enginering Department, Faculty of Engineering, Udayana University, Bali, Indonesia
Received: Feb. 22, 2018;       Accepted: Mar. 8, 2018;       Published: Apr. 8, 2018
DOI: 10.11648/j.ijem.20180201.12      View  887      Downloads  67
Abstract
The project quality management system is a necessary process to ensure that the project would be executed has guaranteed quality system according to expectations and needs. An evaluation of quality management systems of ISO 9001:2008 series studied on contractor in Indonesia. As case study on PT Hutama Karya contractor for Six Senses Uluwatu Villa Resort Bali project. The execution was achieved by using a research instrument in the form of a checklist. A factor that becomes an obstacle in the implementation was obtained through observation, interview and verify documents of related staff. Assessment of the implementation of ISO 9001:2008 are clause 4, clause 5, clause 6, clause 7, and clause 8 is obtained by qualitative descriptive statistical analysis method, using audit score methods developed with rating measurement scale. Data analysis results can be categorized as very good with the percentage of 93.13%. The implementation level of the 4th clause, quality management system of 90.00% included in the category is very good. The implementation level of the 6th clause, management of resources of 91.76% is included in the very good category. The implementation level of the 7th clause, product realization of 93.33% is included in the very good category. The implementation level of the 8th clause i.g. measurement, analysis and improvement of 94.00% is categorized as very good. The 5th clause becomes the element that gets the highest score with the percentage of 96.25%. The 4th clause becomes the element with the lowest value with a percentage of 90.00%. Implementation has not reached 100% due to labor factor. Labor factor results in the emergence of another constraint factor such as documentation.
Keywords
Evaluation, Implementation, ISO 9001:2008, Obstacles, Contractor, Villa Project
To cite this article
Dewa Ketut Sudarsana, Putu Ari Sanjaya, Made Mahat Budhi Adnyana, An Evaluation of Implementation of Quality Management System ISO 9001:2008 on Contractor for Six Senses Uluwatu Villa Resort Bali Project, International Journal of Engineering Management. Vol. 2, No. 1, 2018, pp. 8-14. doi: 10.11648/j.ijem.20180201.12
Copyright
Copyright © 2018 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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